Contact and Support
Order questions belong to Amazon. Questions about the tire itself are usually settled by two markings you already have in front of you. Pick the door that matches yours.
About an order
Amazon Orders Go Through Amazon
Everything from checkout to refund stays with Amazon on an Amazon order, and its order page is the fastest way in because the purchase history is already attached. That covers:
- Order status and delivery
- Returns and refunds
- Payment and billing
- Tires damaged in transit
- Missing items from a shipment
- Complaints about a seller
This site sells nothing and ships nothing, so it cannot look up an order, change an address or issue a refund.
About the tire
Check Two Places First
The sidewall carries the size, the service description and the DOT code of the tire in front of you. The placard in the driver's door jamb carries what the vehicle was built to run, cold pressure included. Between them, most fitment questions answer themselves.
- The full Doral tire range
- Every SDL-Sport size
- SDL-Sport or SDL-Sport+
- Reading a tire size
- Which Doral fits your vehicle
- Frequently asked questions
Still unsure which size the car takes? A shop that fits tires every day can read the placard, check the wheel width and tell you in a few minutes, and the same visit covers mounting and balancing.
Sumitomo Corporation
Corporate and media inquiries about the brand go to Sumitomo Corporation. Anything to do with a purchase, a delivery or a refund stays with Amazon, since that is where the order lives.
Corporate Communications Department
Sumitomo Corporation
3-2 Otemachi 2-Chome
Chiyoda-ku, Tokyo 100-8601, Japan
Warranty questions need the full DOT Tire Identification Number from the sidewall, the purchase invoice and any rotation records. The DOT code identifies the plant and the production week, so it is worth writing down when a new set goes on.
About this website
As an Amazon Associate, doraltire.com earns a commission on qualifying purchases. The site is run independently and has no affiliation with Sumitomo Corporation or TBC Corporation.
For the site administrator, use the contact form listed in the WHOIS record for doraltire.com.